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Developing a physicians’ palliative care pain hotline in Maryland

Division of Geriatrics, The Union Memorial Hospital, Baltimore, Maryland; Johns Hopkins University School of Medicine, Baltimore, Maryland; University of Maryland, Baltimore, Maryland; Hospice Network of Maryland

Jack Schwartz, JD

Health Policy Development, Baltimore, Maryland

Physicians have had relatively little formal training in pain management and palliative care. For this reason, a telephone consultation service was offered, the physicians’ palliative care pain hotline, that would allow physicians to call a toll-free number and, within 15 minutes, speak to a board-certified physician in hospice and palliative medicine. To our knowledge, this is the first program of its kind. This article describes the process involved in creating such a pain hotline and reports on some data collected on its use in the first 10 months. This report should help others who have an interest in establishing a similar program.

American Journal of Hospice and Palliative Medicine®, Vol. 17, No. 1, 24-28 (2000)
DOI: 10.1177/104990910001700108


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