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American Journal of Hospice and Palliative Medicine®
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Dying in long-term care facilities: Support needs of other residents, relatives, and staff

Jeanne Samson Katz, PhD

School of Health and Social Welfare, Open University, Milton Keynes, United Kingdom

Moyra Sidell, PhD

School of Health and Social Welfare, Open University, Milton Keynes, United Kingdom

Carol Komaromy, MSc

School of Health and Social Welfare, Open University, Milton Keynes, United Kingdom

This paper explores the support needs of residents, relatives, and care staff when someone dies in a facility for older people. The authors draw on the qualitative findings from an English study, which investigated the case for applying the principles and practices of palliative care to people dying in these settings.

Relatives need practical as well as emotional support, which is often not met adequately by nursing home staff. Managers varied in the extent to which they recognized other residents’ emotional needs or supported relatives. Care staff members acknowledged needing practical and emotional support, but management was often unable to deliver it. Lack of training in recognizing and addressing needs in addition to financial and staffing constraints were factors that prevented managers from providing support for staff, residents, and relatives.

Key Words: long-term care facilities • management • palliative care • staff support • supportive care

American Journal of Hospice and Palliative Medicine®, Vol. 18, No. 5, 321-326 (2001)
DOI: 10.1177/104990910101800507


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