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DOI: 10.1177/104990910201900606 Communicating with surrogate decision-makers in end-of-life situations: Substitutive descriptive language for the healthcare providerUniversity of Texas at Austin, Austin, Texas This article discusses the manner and actual wording used by health-care providers in communicating difficult information as it relates to end-of-life discussions. Several examples are given and substitutive language is suggested for more effectively obtaining informed consent from surrogate decision-makers, who are often responsible for determining the course of care for the terminally ill.
Key Words: patient communication end-of-life care surrogate decision-making
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